Help and Contact

A normal job

1. Stay on the home page and pick a card. Search finds a card by its name.
2. Choose File and wait until the photo appears.
3. Move the sliders. The picture updates on the page. While the pointer is moving, the preview is lighter so it can keep up. When you pause, it sharpens.
4. Press Process & Download. That file is the one to keep. The original is not replaced.

Which control to trust

Crop: drag the blue frame, then download. Resize: leave the aspect locked unless you truly need a stretched size. Compress: set a target a little under the portal limit and zoom the download. Signature: a dark pen on white paper, then threshold until the ink is clean. Background: check hair and shoulders after the cutout. Passport: match the millimetres the authority asked for. Round, border, canvas, colour splash, pixelate, denoise and favicon are extra cards in the same grid. They do not replace the photo editor.

If the page feels stuck

Very large camera files take longer on the first paint. The studio skips extra frames while a slider is moving, so you should see the photo follow the pointer instead of waiting until you let go. If the status line stays on “Processing”, the download is still being built. Wait for the file. Refresh only if the status does not change for a long time, and keep your original.